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COVID-19 RESPONSE PLAN

Walker Street Doctors is pleased to continue to provide all of our patients with the option of telehealth (video or telephone) consultations. Until now, all telehealth consultations have been bulk billed directly to Medicare.

We have returned to our private billing model in order to continue to provide our patients with a 20 minute consultation as standard and the convenience and safety of being able to consult with us from home or work. Medicare rebates will apply to privately billed phone and video consultations.

Any patient experiencing financial hardship may continue to be bulk-billed at their doctor’s discretion. Some follow up telephone consultations may also continue to be bulk-billed.

Walker Street Doctors does not do coronavirus testing onsite - our doctors will happily provide a referral to a nearby collection centre.

Book online as usual and choose the Telehealth option.  The doctor may subsequently invite you into the surgery for examination if required. Regular onsite appointments can only be made for Immunisations. Our nurse will continue to offer onsite wound care and blood test collection.

The health and well-being of our patients is of paramount importance to us; our website will be constantly updated to reflect new information as it comes to hand.

Book an appointment online now

About Us

Walker Street Doctors are committed to exceeding your expectations of health care and our friendly and efficient receptionists will make you feel welcome from the moment you arrive. Our standard appointments are 20 minutes duration because quality medical care often takes time. We are committed to running as close to your appointment time as possible and pride ourselves on our punctuality. We also have flexibility built into our schedule to accommodate emergencies.

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Walker Street Doctors is not a bulk billing practice; a regular consultation is 20 minutes and you will receive the Medicare rebate.